In this episode, Ken Futernick sits down with Mike Walsh—widely known across California education circles as a master human connector—to explore how schools can build trust, strengthen relationships, and create communities where both adults and students truly belong.

Drawing on decades of experience as a school board leader, facilitator, and student advocate, Walsh shares how meaningful change doesn’t begin with answers, but with better questions—and with the courage to step aside so others can connect with one another.

In Part 1, we heard how Reading, Pennsylvania, began to turn outward—listening to families, students, and educators to rethink what their school system could be.

In Part 2, we see what happened when a new mindset and civic culture shifted from data gathering and healthy conversation to concrete action.

Host Ken Futernick and Rich Harwood, founder of the Harwood Institute, return to trace three major initiatives that are reshaping life for students in the Reading School District—and changing how the community relates to its schools.

When the pandemic struck Reading, Pennsylvania, its school system was already under enormous strain. The Reading School District—the poorest in the state—served 16,000 students, many of whom faced daunting barriers long before COVID arrived. Hundreds were homeless. Thousands stopped showing up to class. Teachers and principals were stretched thin. Community trust was low. And after years of missed opportunities and stalled reforms, many inside and outside the district believed real improvement was impossible.

Part 1 of this two-episode series is a story about how that belief began to change.